Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Privacy Policy
  • Your Privacy is Important to Us

    We have established a privacy policy that safeguards your personal information, and we are committed to protecting its confidentiality:

    • We will limit the collection and use of personal information to what is necessary to administer our business, provide you with the highest quality service, and offer you opportunities we think will be of interest.
    • We will not disclose any individual information except in the limited circumstances described below.
    • We wholeheartedly support strong and effective privacy guidelines and practices on the Web and believe that these will enhance everyone's use of the Web.

    Collected Information

    We collect information about you when you register with us or purchase products from us, from our use of "cookies" and other tracking technology as you access our web site, and when you email us. (A "cookie" is information we place on your computer to help us identify you or your preferences or interests as reflected by your visits to our website.)
    What do we do with this information?

    We use personal information you provide to us — such as your name and address, telephone or fax number, or email address — to fulfill your orders, to contact you with questions or information about your orders, and to provide you with information that you request. We may also use this information and information about your interests and preferences in our continuing efforts to keep our customers and friends informed about new and exciting products, services, and promotions that we offer, which may include mailings, telephone calls, and email mailings.

    Email Opt Out

    At RITEC, we completely respect your online time and privacy. In addition to online order confirmation we also hope to keep you informed of special offers, product news, upcoming industry events or other news which we hope you'll find highly relevant.
    Email Address Use

    Email addresses are used internally for order completion/confirmation, RITEC product/service communications, and for internal aggregate data analysis only.
    We value our relationship with you and hope that your find our e-newsletter and electronic communications to be helpful and informative. You may, choose to opt out of receiving future promotional communication you receive from RITEC at any time. Any questions or concerns regarding this can be directed to customercare@ritecenvironmental.com (subject line Email opt-out).

    Independent Contractors

    We may employ other companies or individuals to provide certain services to us such as sending email, analyzing customer lists and data, or provide consulting services. These third parties will have access to the information needed to perform their functions but cannot use that information for any other purpose.
    Except for this sharing, we will not intentionally disclose any personal information about you unless we are required to do so by law. We use reasonable precautions to keep your personal information secure and to disclose it only to third parties we believe will use it appropriately. We are not responsible, however, for breaches of security or for any actions of third parties who receive the information. We also link to other websites. We are not responsible for the privacy policies of other web sites, and we urge you to examine their policies before disclosing any information.

    Policy Updates

    Please check our web site periodically for updates as RITEC may update this policy from time to time. Policy updates shall be effective the date the change is posted on the site. Notice of any material changes in the manner in which RITEC handles personally identifiable information under this policy will be provided on the Site.
    How to Contact Us

    If you wish to contact us to correct personal information or for any questions that you may have, please email us at customercare@ritecenvironmental.com or by phone at 1(877) 866-0835.


  • Warranties
  • We hope your RITEC experience will exceed your expectations and that you will find the information on our site both timely and useful.

    Ownership of Site Content and Copyrights

    The "content" of this site – including all of the information, images, illustrations, designs, photographs, text, audio and video clips, and other material that appears on this site – is the property of RITEC or is provided by RITEC with the permission of the owner. Your use of this content is subject to federal copyright law and to other federal and state laws, including laws regarding trademarks, trade dress, and other intellectual property rights.
    Use Restrictions

    You have permission to display, copy, distribute, download, and print in tangible form the content of this site for the purposes of: (1) using this site as a resource or (2) placing an order with RITEC, provided you do not modify the site and you retain all copyright and other proprietary notices appearing in the content you use. "Framing" any of the RITEC owned content of this site or mirroring this site, even with proper display of the restrictions contained in these Terms of Use, is specifically prohibited.

    Please note that the permission granted to you to use the content of this site terminates automatically if you breach any of these Terms of Use.

    Accuracy of Information; Disclaimer of Warranty

    Although we believe that all of the information contained on our site is accurate and complete and we make every effort to keep this information up to date. For example, product descriptions and illustrations are based on information provided by our vendors and suppliers. By furnishing such information we are not making any express warranties regarding the products described or any warranties regarding the fitness of any products for a particular use or purpose. All warranties come from the manufacturer or supplier of the particular product.

    Browser Support

    The website www.ritecenvironmental is supported on Internet Explorer 7 and up, Chrome and Firefox Version 6 and up

    Information Subject to Change

    All information on this site is subject to change, including information on product availability. In particular, there is no "price protection" until an order is actually submitted.
    For your convenience, we have provided you with the ability to link directly from this site to certain World Wide Web sites maintained by others. We do not assume any responsibility for the information contained on any of these other sites.
    Prices and Order Limits

    Prices advertised on this site are for Internet orders. Prices on some items may differ from those charged on telephone, fax, or other orders.
    We reserve the right to limit sales, including the right to prohibit sales, at our discretion.
    Changes to These Terms of Use

    We may from time to time revise these Terms of Use by updating this posting. By using this site you agree to be bound by any such revisions and, consequently, you should periodically visit this page to review the then-current Terms of Use by which you are bound. You agree that in the event that any portion of these Terms of Use is found to be unenforceable, the remainder of these Terms of Use will remain in full force and effect.
    RITEC operates this site from its headquarters in Rochester, New York. Any questions relating to these Terms of Use or their application in a particular situation shall be governed by the laws of the United States and the state of New York.